I first came across this article "A Message To Garcia" in one of Dale Carnegie's book "Public Speaking For Success" during my secondary school days.
Must say it has helped me understand what is expected of me during my man-whoring days as a hired gun.
Just this once we pause from our whining and complaining ways and see things from our long suffering employer's side?
For those entering the workforce soon, see if you can grasp it.
And for those who have read it before, see? It's either preaching to the choir boys or we don't really learn much from other people's experiences, do we?
Not a short article so read it only if you have the time and your mind conducive to receive:
A MESSAGE TO GARCIA
In all this Cuban business there is one man stands out on the horizon of my memory like Mars at perihelion.
When war broke out between Spain and the United States, it was
very necessary to communicate quickly with the leader of the Insurgents.
Garcia was somewhere in the mountain fastnesses of Cuba--no one knew
where. No mail or telegraph message could reach him. The President must
secure his co-operation, and quickly. What to do!
Some one said to the President, "There is a fellow by the name of Rowan will find Garcia for you, if anybody can."
Rowan was sent for and was given a letter to be delivered to
Garcia. How "the fellow by the name of Rowan" took the letter, sealed it
up in an oilskin pouch, strapped it over his heart, in four days landed
by night off the coast of Cuba from an open boat, disappeared into the
jungle, and in three weeks came out on the other side of the Island,
having traversed a hostile country on foot, and delivered his letter to
Garcia--are things I have no special desire now to tell in detail. The
point that I wish to make is this: McKinley gave Rowan a letter to be
delivered to Garcia; Rowan took the letter and did not ask, "Where is he
at?" By the Eternal! there is a man whose form should be cast in
deathless bronze and the statue placed in every college of the land. It
is not book-learning young men need, nor instruction about this and
that, but a stiffening of the vertebrae which will cause them to be
loyal to a trust, to act promptly, concentrate their energies: do the
thing--"Carry a message to Garcia." General Garcia is dead now, but
there are other Garcias.
No man who has endeavored to carry out an enterprise where many
hands were needed, but has been well-nigh appalled at times by the
imbecility of the average man--the inability or unwillingness to
concentrate on a thing and do it.
Slipshod assistance, foolish inattention, dowdy indifference,
and half-hearted work seem the rule; and no man succeeds, unless by hook
or crook or threat he forces or bribes other men to assist him; or
mayhap, God in His goodness performs a miracle, and sends him an Angel
of Light for an assistant. You, reader, put this matter to a test: You
are sitting now in your office--six clerks are within call. Summon any
one and make this request: "Please look in the encyclopedia and make a
brief memorandum for me concerning the life of Correggio."
Will the clerk quietly say, "Yes, sir," and go do the task?
On your life he will not. He will look at you out of a fishy eye andask one or more of the following questions:
Who was he?
Which encyclopedia?
Where is the encyclopedia?
Was I hired for that?
Don't you mean Bismarck?
What's the matter with Charlie doing it?
Is he dead?
Is there any hurry?
Shall I bring you the book and let you look it up yourself?
What do you want to know for?
I wasn't hired for that anyway!
And I will lay you ten to one that after you have answered the
questions, and explained how to find the information, and why you want
it, the clerk will go off and get one of the other clerks to help him
try to find Garcia--and then come back and tell you there is no such
man. Of course I may lose my bet, but according to the Law of Average I
will not.
Now, if you are wise, you will not bother to explain to your
"assistant" that Correggio is indexed under the C's, not in the K's, but
you will smile very sweetly and say, "Never mind," and go look it up
yourself.
And this incapacity for independent action,
this moral stupidity, this infirmity of the will, this unwillingness to
cheerfully catch hold and lift--these are the things that put pure
Socialism so far into the future. If men will not act for themselves,
what will they do when the benefit of their effort is for all? A first
mate with knotted club seems necessary; and the dread of getting "the
bounce" Saturday night holds many a worker to his place.
Advertise for a stenographer, and nine out of ten who apply can neither spell nor punctuate--and do not think it necessary to.
Can such a one write a letter to Garcia?
"You see that bookkeeper," said a foreman to me in a large factory.
"Yes; what about him?"
"Well, he's a fine accountant, but if I'd send him up-town on
an errand, he might accomplish the errand all right, and on the other
hand, might stop at four saloons on the way, and when he got to Main
Street would forget what he had been sent for."
Can such a man be entrusted to carry a message to Garcia?
We have recently been hearing much maudlin sympathy expressed
for the "downtrodden denizens of the sweat-shop" and the "homeless
wanderer searching for honest employment," and with it all often go many
hard words for the men in power.
Nothing is said about the employer who grows old before his
time in a vain attempt to get frowsy ne'er-do-wells to do intelligent
work; and his long, patient striving with "help" that does nothing but
loaf when his back is turned. In every store and factory there is a
constant weeding-out process going on. The employer is continually
sending away "help" that have shown their incapacity to further the
interests of the business, and others are being taken on.
No matter how good times are, this sorting continues: only if
times are hard and work is scarce, the sorting is done finer--but out
and forever out the incompetent and unworthy go. It is the survival of
the fittest. Self-interest prompts every employer to keep the
best--those who can carry a message to Garcia.
I know one man of really brilliant parts who has not the
ability to manage a business of his own, and yet who is absolutely
worthless to any one else, because he carries with him constantly the
insane suspicion that his employer is oppressing, or intending to
oppress, him. He can not give orders; and he will not receive them.
Should a message be given him to take to Garcia, his answer would
probably be, "Take it yourself!"
Tonight this man walks the streets looking for work, the wind
whistling through his threadbare coat. No one who knows him dare employ
him, for he is a regular firebrand of discontent. He is impervious to
reason, and the only thing that can impress him is the toe of a
thick-soled Number Nine boot.
Of course I know that one so morally deformed is no less to be
pitied than a physical cripple; but in our pitying let us drop a tear,
too, for the men who are striving to carry on a great enterprise, whose
working hours are not limited by the whistle, and whose hair is fast
turning white through the struggle to hold in line dowdy indifference,
slipshod imbecility, and the heartless ingratitude which, but for their
enterprise, would be both hungry and homeless.
Have I put the matter too strongly? Possibly I have; but when
all the world has gone a-slumming I wish to speak a word of sympathy for
the man who succeeds--the man who, against great odds, has directed the
efforts of others, and having succeeded, finds there's nothing in it:
nothing but bare board and clothes. I have carried a dinner-pail and
worked for day's wages, and I have also been an employer of labor, and I
know there is something to be said on both sides. There is no
excellence, per se, in poverty; rags are no recommendation; and all
employers are not rapacious and high-handed, any more than all poor men
are virtuous.
My heart goes out to the man who does his work when the "boss"
is away, as well as when he is at home. And the man who, when given a
letter for Garcia, quietly takes the missive, without asking any idiotic
questions, and with no lurking intention of chucking it into the
nearest sewer, or of doing aught else but deliver it, never gets "laid
off," nor has to go on a strike for higher wages. Civilization is one
long, anxious search for just such individuals. Anything such a man asks
shall be granted. His kind is so rare that no employer can afford to
let him go. He is wanted in every city, town and village--in every
office, shop, store and factory.
The world cries out for such: he is needed, and needed badly--the man who can carry A MESSAGE TO GARCIA.
To act in absolute freedom and at the same time know that responsibility is the price of freedom is salvation.
(Just Google under "A Message To Garcia" if you interested to know the background how this article came about)
SMOL,
ReplyDeleteIf bosses are wise and clear, most prob he/ she will get more messagers for Garcia.
In a crisis, in particular, war or emergency, the clear headed an wise leader will command more and more such messagers, because those with the small unwoke messagers in them would most prob. Become like the messagers or leave the nonsensical and unworthy bosses to rally around the strongest.
But what happen when u have a boss who will say, send this out? Ok, who? Er.... Er grace, George or garicia. Go do it. And when u found grace, shouted at u, why u find grace! I ask fr George! When u find George, says hey!!! U fool, Garcia is the one!!
I find myself questioning a lot of my new bosses initiatives, whereas I will usually say ok, when my ex-boss ask me to jump.
ReplyDeleteWith this current boss, I very scepticial about his directions, until recently, I reframed my mind.
I treat him like my subordinate, and ask myself what I would do if it is a subordinate who is coming up with such ideas. I realised I tried to understand better and see the effort behind it, and I think I became a more cooperative worker..
Haha weird right? How muh reframing can change our attitude
Woah sillyinvestor!
DeleteNext time you are promoted into a new team or dept, and your new subordinates miss their old boss and treat you the way you treat you new boss now... Payback is a bitch! LOL!
When I was facilitating our internal Leadership course, it was so interesting to learn about Group Dynamics from the Vietnam war.
When their Platoon Commanders were either killed or promoted to Company Commanders, how these battle-hardened foot soldiers deal with newly minted Officers from Officer Cadet Course with zero combat experience is quite frightening - if they don't measure up and threaten the platoon's survival....
Friendly fire in the back... Talk about rejection from the Group!!!???
Eh? Any Officers here? They got teach FIRO at OCS?
Women reading here will roll their eyes. Try introducing a new woman into a household as in daughter-in-law and mother-in-law... Now that's war!!!
SMOL,
ReplyDeleteNo need for new daughter-in-law or MIL, just put a new domestic helper while staying with your MIL is enough to start skirmishes, guerrilla attacks, and minor battles.