You smart; others not stupid.
The problem is you "think" you smart...
Look, there is a time for euphemisms, and there's a time for telling it like it is.
Land owners and alpha shepherds have no need to hide behind sugar-coated words.
The wise ones often encourage straight talking from their underlings.
If we punish messengers of bad news, then no one will tell us the truth!
Until its too late...
You can see how communist China behaved during the first SARs outbreak and this Wuhan virus pandemic.
I don't think Singapore is anywhere near that bad.
Unfortunately, it seems the lessons from the "ponding" incident have been forgotten...
Service recovery anyone?
Any old fogeys here remember the big fumble by Coca Cola during 1985?
Management replaced Coke with "New Coke"; the public revolted.
The red-faced management was forced to bring back the original formula back within months.
Paradoxically, this quick about-face actually helped boost Coke's credibility!?
Accountability really helps when you own up to it!
The recovery was so "brilliant" that some even "suspect" Coke engineered the whole thing to increase sales!!!
I hope when big daddy looked into this incident, they would "encourage" their own vested interest to tell it like it is.
Like how they "encouraged" and "educated" their civil servants many years back.
"If its a flood, say its a flood. What's with the ponding? Who's kidding who?"
I'm not vested in DBS.
But I'm very vested as a Singaporean citizen and consumer.
We can do better.