Sunday, 28 November 2021

Conflict Of Interest


An interesting episode happened yesterday.


While applying the "free" membership for a customer (the rewards point "hook" to seduce customers to come back), I was surprised another person is using the same HDB address.


It could be the previous owner.


So I asked the customer whether she recognise the name.


Nope. But wait. That's her property agent!


I can see my customer not happy. Of course anyone can see she got "conned" by her property agent. 


No wonder the property agent insisted cannot get a lower price... My customer fumed...



It reminded of a similar case quite a few decades back.


Although this time, the property agent is the actual buyer..


The property agent probably realised his client is a bei kambing. The owner of the condo along the Singapore river had no clue how much his condo was worth??? 

Everything trust the agent!? Agent says what, believed hook, line, and sinker.


Let's just say the condo was probably worth $1.8 or $2 million, but the property agent told his client that the market price is around $1 to $1.2 million (its just an example I came up but you get the picture).

Remember, this was a time where property listings on the internet was not common. 


And it worked!


His client sold the property to the wife (of course pretend to be just another buyer) of the property agent without knowledge of the conflict of interest.


And the property agent made a handsome profit by flipping the property to the next genuine buyer.


Stealing candy from children. Easy!


Thankfully there's justice.


The bei kambing condo owner found out he was conned months later and took his property agent to court.

The condo owner is a bei kambing when it came to property matters... But he is no bei kambing when it came to his securing his rights and knowing how to seek damages and redress!!!

This condo owner is  probably someone who not interested in financial matters as he was preoccupied with his career or business... (Shocker! Not every so money minded like us)


And the funny thing, the property agent turned out to be the CEO of his own property agency!?

Talk about leading from the top!



Make a guess. 

When you attend property classes, workshops, seminars that "shrill" certain properties, are there conflicts of interests?


And if it can happen to properties... Can it not happen to forex, options, equities, insurance, and what not?



How to gain street smarts fast?


If you are between jobs, waiting for exam results, or having school holidays, just join any insurance or property agencies for "fun" and you'll get the insider view. 

Who knows? You may enjoy being a snake-oil!


You may also want to join those adult education "academies" as "volunteers" or minimum wage "helpers". 

This one you may need to join a few. 

Then you'll realise there's a set pattern or modus operandi which they all practice to channel bei kambings into their sales funnels.

It all starts from the "free" seminar or viewing. Wink.



Of course anyone in sales, purchasing or have your own businesses already got "crash got sound" experiences with "conflicts of interest".

Some give; some take.

Like they say in the Army,  

"Can do anything you want, just don't get caught!"


Big daddy made it clear some years back to their civil servants, and shepherds of big daddy linked companies, even if no money is involved, getting "free" sexual services is also a conflict of interest!

And you thought that sort of thing only happened in the entertainment industry...

 







Wednesday, 24 November 2021

Intermittent Slowness? Remember Ponding?

 

You smart; others not stupid.


The problem is you "think" you smart...


Look, there is a time for euphemisms, and there's a time for telling it like it is.


Land owners and alpha shepherds have no need to hide behind sugar-coated words. 

The wise ones often encourage straight talking from their underlings. 

If we punish messengers of bad news, then no one will tell us the truth!

Until its too late...


You can see how communist China behaved during the first SARs outbreak and this Wuhan virus pandemic.

 

I don't think Singapore is anywhere near that bad.


Unfortunately, it seems the lessons from the "ponding" incident have been forgotten...


Service recovery anyone?


Any old fogeys here remember the big fumble by Coca Cola during 1985?

Management replaced Coke with "New Coke"; the public revolted.

The red-faced management was forced to bring back the original formula back within months.

Paradoxically, this quick about-face actually helped boost Coke's credibility!?

Accountability really helps when you own up to it!

The recovery was so "brilliant" that some even "suspect" Coke engineered the whole thing to increase sales!!!


I hope when big daddy looked into this incident, they would "encourage" their own vested interest to tell it like it is.

Like how they "encouraged" and "educated" their civil servants many years back.

"If its a flood, say its a flood. What's with the ponding? Who's kidding who?"


I'm not vested in DBS.

But I'm very vested as a Singaporean citizen and consumer.

We can do better.







Sunday, 21 November 2021

3 Stories; 3 Reflections

 



The other day we were talking about ikigai.


Found this video to be quite interesting to reflect on.


Why we do the things we do. 


What's it all for anyways?



I would like to draw your attention to the 2nd video - the little girl selling pineapple "ice-cream".

It seems from the comments in YouTube, most have missed the "essence" of what's it all about....


If you're an educator, of course you know. But its hard to execute in today's system. That's why the wise religious gurus only use this method for their more equal "inner chamber" students.

As for the rest of their anyone and everyone students, they do what you do today. Its just for KPIs only; since they don't really matter. 


For parents, it can be hard if you have not got to where you are today using the same method as in the 2nd video. 

So like the poverty trap, its back to doing the same thing over and over in the next generation but expecting a different result...


That's also a reason why I suspect so many in our community are either too eager to Indian Chief others what to do; or honestly believing others will help them reach their financial Nirvana without they themselves putting in any effort on their part!? 

And the most ironic of all, most have got it all backwards...

You create wealth through SELLING; not buying.

Duh!



 

  




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